Rental FAQ: Tenant questions

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About Member Services

Can I search for rent-control or Section 8 rentals?
If I have bad credit what can I do to improve my chances of finding a good apartment?
How frequently do you post new vacancies?
What is the advantage of using your service over the other listings that are available?
Does your company provide me with anything that I couldnt do by myself?
How long have you worked in this field?
Can any of the costs that I incur while moving be written off as tax deductions?
What is the Guarantee on the membership?
I want my money Back. What should I Do ?
Where do I start the apartment hunt?
Why are my searches not returning any listings?
What is a rental application, and what information do they ask for?
Do the apartments that you rent have furnishings?
What is renters insurance and where can I go to get it?
Will a co-signature help my chances of being accepted if my credit is not very well established?
What do I need to know about signing a lease?
What will make a landlord look upon my application more favorably?
How should I choose the references that I list on my applications?
Do landlords charge a fee for rental applications?
If a landlord needs to pull my credit report what will they need from me?
Will you make contact with me as soon as I sign up?
What will I get when I sign up?
I just joined and wish to cancel the service,how do I Do that?
Is there someone that can assist me if I need help during the search process? What can they do to help?
I«ve called a few listings, but they have all been rented already. Isn»t this covered under your guarantee?
How much of the Southern California region do you list for?
What Forms of payment do you accept?
How accurate and current are your listings?
How soon before I move should I start looking?
What kinds of criteria can I specify in my search? Can I search for furnished apartments, or ones that take pets?
Can I obtain a credit report through you?
Is there a preview search so that I can Try before I Buy?
Do you have a section for «Pet-OK» apartments? How does having a pet affect my options?
What should I expect to spend to move into a new apartment?
Why did the apartments that I put in the Favorites section disappear?
I Have just joined. How long before I hear from you?
How should I approach the apartment hunt if I live outside of the area?
I have already issued a trouble ticket. How long before I hear from you?
I found a Place on my own. How Do I process a refund.?
I have forgotten my username / password. Can I have it reset?
Can I get help with the search from one of your rental agents?
Do you have a phone that I can use if I am new to the area and dont have one?
What service do you offer?
I am a student. How will this affect my chances of finding an apartment?
Do I have to actually be present at the apartment to complete the rental process?
What is a standard deposit for entering into a new apartment?
What information might a landlord ask for from me during the application process?
Why arent there enough pictures of the properties that are available?
My dog is rather large, and most landlords that say that they will consider pets balk when I tell them what kind of dog I have. Am I out of luck?
Who should I contact if I think that my race / gender / faith is preventing me from being accepted for an apartment?
How long does my account take to activate once I sign up?
How Do I process a refund ?
Is there anything that I should bring along with me when I am interviewed by the landlord, or when viewing the property?
Do you have specific listings for handicapped-accessible rentals?
Will you send me an eMail if an apartment is posted that meets my criteria?
How can I get a hold of the landlord once I find a suitable apartment?
Some of the landlords that I have called from your listings claim that they only list with a different advertising company exclusively. What does this mean?
What is the typical timeframe for finding an apartment? How can I be certain that I will find an apartment in time to move?
I forgot my username and password what should I do?
I cant seem to reach any landlords at their office.
I am new to the area; can you help get me started in my search?
How precise can I make my searches?
What do I need in order to use your services?
What is subletting? Are there any rentals in your listings that I can sublet?
What Is Your Gurantee?
Are all these listings I see as guest really vacant?
How much is your service

	126,341	Total listings this hour
	48,998	Posted or relisted today
	5,794	Rentals Just in
	56,216	Rentals with photos
	26,422	Multiple photos and virtual tours
	40,216	Pet friendly rentals
	352	Open House listings