Tenant FAQ » About Member Services
Many landlords are out of the office in the mornings and afternoons attending to their properties. Try calling at different hours, but remember that most offices close at 5 PM, and during lunch hours. If you cannot call at a convenient time for the landlord for whatever reason, be sure to leave a clear and polite message for the landlord so that they can return your call as soon as they are able to. Don't be afraid to be persistent, as landlords are often very busy and may have dozens of calls every day.